Instructions & FAQ

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Nail Health & Materials Safety

Will press-on nails damage my natural nails?

When applied and removed correctly, press-on nails should not damage your natural nails.

We recommend that you:

  • Keep your nails clean and dry before application, and avoid using press-ons on injured or inflamed nails.
  • Choose the right size of nail tips and adhesive to avoid excessive pressure or pulling on the nail plate.
  • Soak your nails in warm water and/or use a proper remover to fully soften the adhesive before gently lifting the press-ons off, rather than forcefully peeling them away.

Giving your nails occasional “rest days” and using nail strengtheners or cuticle oil can also help maintain overall nail health.

For more detailed tutorials, please refer to the other FAQs below.

Are the materials and glue safe?

Our press-on nails are made from high-quality resin material (e.g., ABS resin commonly used for nail enhancements). Our products are intended for cosmetic use only.

If you have very sensitive skin or a history of allergies, we strongly recommend that you:

  • Perform a small patch test on one nail first.
  • Discontinue use immediately if you experience redness, itching, burning, or any discomfort, and consult a medical professional if needed.

Please note that our products are not medical devices and do not replace professional medical advice.

Are your nails and materials non-toxic?

Our products are intended for cosmetic use and are made with materials that are widely used in the beauty industry.

We carefully select our suppliers and components to ensure they meet our internal quality standards for safety, comfort, and everyday wear.

What if I am allergic to nail glue or adhesives?

If you have ever experienced an allergic reaction to nail glue, resins, or similar products, please:

  • Carefully review the ingredient information.
  • Test the product on just one nail for a short period first.
  • Remove the nail immediately and stop using the product if you notice any irritation or discomfort.

If you have a known severe allergy, skin condition, or are pregnant, we recommend consulting your doctor before using any nail enhancement products.

What kind of crystals do you use?

For the majority of our designs, August Nail uses Swarovski crystals, renowned for their precise cutting and exceptional light reflection, which create a clean, multidimensional sparkle.

In some pieces, where a specific shape or design effect is required, we may also incorporate other high-quality crystals or embellishments, but we always prioritize overall quality, comfort, and a refined look.

All designs that feature Swarovski crystals will be clearly indicated in the product description on the detail page, so you can easily identify and select them.

Sustainability & Environment

Do you offer eco-conscious packaging?

Yes. Whenever possible, we choose lightweight, minimal packaging to reduce unnecessary waste.

Our outer boxes and paper materials are designed to be reusable or recyclable, depending on your local recycling rules.

We encourage you to reuse our boxes for storage or gifting, and to recycle paper components after use where facilities are available.

Are your press-on nails reusable?

Many of our designs can be reused when they are applied and removed carefully, especially when worn with jelly tabs.

Being able to wear the same set multiple times not only gives you more styling options, but also helps reduce overall waste compared to single-use manicures.

Because some of our pieces are created with a collectible, keepsake quality—especially our fully bespoke designs (see this page for more details)—our customers often choose to keep, reuse, and even display their sets, rather than treating them as disposable items. In this way, each design can be enjoyed over time, both as a wearable artwork and as a small object to be treasured.

What is August Nail doing to be more environmentally responsible?

At August Nail, we believe beauty should be thoughtful.

While press-on nails are still a cosmetic product that uses synthetic materials, we are continuously working to:

  • Design pieces that are long-lasting and reusable, so each set can be enjoyed multiple times;
  • Use refined, minimal packaging instead of excessive outer boxes;
  • Collaborate with suppliers who share our focus on quality, responsible production, and durability.

We see sustainability as an ongoing journey and are committed to making thoughtful choices step by step.

My Order

What is included in the package?

Each package comes with your selected set of Press-on Nails, 2 Alcohol Wipes, 3 sheets of 24 Sticky Tabs (Jelly Gel), 1 Sponge Buffer, 1 Jewelry Cleaning Cloth.

Will I receive a confirmation email after placing my order?

Yes, within 24 hours after you place your order, we will send you a confirmation email that includes your design details as well as the estimated processing and shipping time.

How can I cancel my order?

If you wish to cancel your order, please contact us at customerservice@augustnail.com within 24 hours of placing it. We will be happy to issue a full refund, and you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your refund, please contact us at customerservice@augustnail.com.

After 24 hours of placing the order, please understand that we are unable to provide a refund, as our designers will have already started preparing your custom set. If you encounter any issues after receiving your order, please don’t hesitate to reach out to us—we’ll do our best to assist you.

What is the Return & Exchange Policy?

As our press-on nails are handcrafted custom pieces, we do not accept returns or exchanges once the order has been shipped. If you encounter any issues upon receiving your order, please reach out to us promptly for assistance.

What if I receive the wrong product?

If you receive an incorrect item, please contact us as soon as possible. After we confirm the issue, we will arrange to resend the correct product to you. We will kindly ask you to return the wrong item to the address we provide, and we will cover all shipping costs and related risks. Thank you very much for your understanding and cooperation.

What should I do if there is a quality issue with my press-on nails while wear them?

If you notice a quality issue not caused by improper use (for example, serious defects on arrival, structural breakage without impact, or decorations falling off shortly after normal application), please contact us as soon as possible with clear photos and your order number. Our team will carefully review the case and, once confirmed, arrange an appropriate solution for you, such as a replacement or other support.

Please note that press-on nails are consumable items, and during regular wear or accidental impact, fading, slight surface wear, or decoration detachment may naturally occur. These are considered normal signs of use and are not eligible for return or exchange. However, if you damage or lose one or a few nails during use, we also offer a single-nail purchase service, so you can easily complete or refresh your set.

Shipping

What are your delivery times?

All of our press-on nails are handcrafted and customized according to your preferences. Depending on the design and your shipping address, the estimated customization and shipping time is usually around 10 to 25 days. Within 24 hours of placing your order, you will receive a confirmation email, which will also include the estimated delivery time.

How much will shipping cost?

We proudly offer free worldwide shipping for every order at August Nail.

Can you provide worldwide shipping?

Yes, we offer free global shipping for every order.

Can I expedite my order?

If you need your order to be expedited, please reach out to us at customerservice@augustnail.com. Our team will respond promptly with the best solution based on your design and timeline.

What should I do if my tracking shows "delivered" but I didn't receive my package?

Once an order has been shipped and the tracking information shows that the package has been handed over to the shipping carrier, August Nail is no longer responsible for any loss, delay, theft, or damage that may occur during transit. If your tracking number indicates that the package has been delivered but you have not received it, please contact your local courier or postal service directly for further assistance. We recommend checking with neighbors, building management, or your local post office.

August Nail does not offer refunds or replacements for packages marked as delivered, lost in transit, or stolenby the courier. However, our team is always happy to help you file a claim with the shipping carrier if applicable. 

Special Requests

What if I have special requests for my customized product?

If you would like to request small changes to a design, such as removing a specific crystal or embellishment, or if you have other preferences regarding nail shape or length, you are warmly welcome to reach out to us via email at customerservice@augustnail.com, and we will do our best to accommodate your needs.

Do you offer fully personalized design products? Can I create a unique design based on my ideas?

Yes, we can create a unique design based on your photos, inspirations, or any special requests. Whether it’s a specific color palette, artwork, event theme, or a design you saw online, our artists will recreate it with care and precision.

In addition to regular custom designs, we also offer oil-painting–style creations inspired by your pets, collectibles, or any item or memory that holds special meaning to you. Each piece is hand-crafted as a tiny wearable artwork.

Please contact us at customerservice@augustnail.com before placing your order under this listing. We will confirm your ideas and provide a custom quote based on your requested design.

Do you offer a discount for multiple-set purchases?

Yes. If you are interested in ordering five or more designs, we warmly invite you to contact us prior to checkout. We will be pleased to extend a bespoke discount for your order.

The exact offer will be tailored to the total number of sets you wish to purchase, ensuring you receive the most considerate and elegant pricing arrangement.

What types of collaborations does August Nail offer?

Please refer to our Collaboration Guide for more details.

Instructions

How do I measure my nail sizes?

Please refer to this step-by-step sizing guide to measure your nails and choose the size set that fits you best.

What nail shapes do you offer?

Please refer to our detailed Nail Shape Guide page, where we provide a clear and detailed overview to help you choose the perfect fit.

If my nails are fan-shaped, is there anything I should pay attention to?

If you have fan-shaped nails, we recommend measuring the width from the nail base to about one-third up the nail plate, rather than at the widest point. Measuring only the widest area can make press-on nails harder to wear. For fan-shaped nails, we also do not recommend choosing very sharp or pointed nail shapes at the tip.

Which should I choose: jelly tabs or liquid glue?

Both jelly tabs and liquid glue can secure your press-on nails beautifully, but they offer different benefits. Liquid glue gives a very strong hold, yet it may shorten the reusable life of your nail set. Jelly tabs, on the other hand, are gentle, easy to remove, and keep your nails in perfect condition for repeated wear. For most of our customers, we recommend jelly tabs, as they help extend the lifespan of your press-on nails while still providing a comfortable, reliable hold for everyday use. If you need maximum strength for a special occasion, liquid glue is also a wonderful option.

How should I use jelly tabs?

Pleaser refer to this step-by-step tutorial on how to use jelly tabs.

How can I make jelly tabs stick better and last longer?

To enhance the adhesion of the jelly tabs and improve the stability of your press-on nails, you can first apply a smaller jelly tab directly onto your natural nail, then place a larger jelly tab inside the press-on nail. This helps minimize any gaps between your nail and the press-on when you apply it. After application, you can also use a hair dryer to gently warm the nails and further activate the jelly tab’s stickiness.

Do different jelly tab colors have different levels of stickiness?

Yes, the adhesive strength can vary between colors. In most cases, pink, blue, and yellow jelly tabs offer stronger adhesion compared to standard white tabs. If you’re looking for the highest level of hold, kraft paper–colored jelly tabs usually provide the strongest stickiness. We normally provide two types of jelly tabs with different levels of adhesion, so you can choose the one that best suits your needs.

How do I remove press-on nails applied with jelly tabs?

To remove press-on nails applied with jelly tabs, soak your nails in warm, soapy water for 5–10 minutes, then gently lift the sides of each nail until it releases naturally. Any remaining jelly tab can be removed from the back of the press-on nail with tweezers. This gentle method keeps your press-on nails perfectly reusable.

How do I remove press-on nails applied with liquid nail glue?

To remove press-on nails applied with liquid glue, soak your fingertips in warm, soapy water for about 10–15 minutes to help loosen the bond. Then, apply cuticle oil around the edges of each nail and gently lift from the sides—never force or peel the nail off. If it doesn’t come off easily, simply soak for a few more minutes and try again. This gentle method helps protect your natural nails and keeps them healthy.

What if my press-on nails don’t fit perfectly or feel slightly small?

If a press-on nail feels a bit tight or doesn’t fully match your nail shape, simply soak the press-on nail (not your hands) in warm water for a few seconds. Once softened, gently reshape it to match your nail bed. This allows the nail to become wider or flatter, giving you a more comfortable and customized fit.

How to wear press-on nails with flat nails or downward-curved nails?

For both flat nails and downward-curved nails, you can place an extra smaller sticky pad on top of the original one to fill in the gaps. For flat nails, place the additional pad in the center; for downward-curved nails, place it near the fingertip.

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